Dispensary General Manager

  • CannabizTeam
  • Palm Springs, CA
  • 28 Jun, 2021
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Job Description

Our client, a multi-state cannabis company is seeking a true leader to join their team in the Palm Springs, CA area.   The General Manager is responsible for overall management of the of the dispensary, staff, merchandise, and customer service. This person will also be responsible for maximizing sales and profitability by focusing on key business initiatives, while minimizing loss and exposure to the company. The General Manager sets the tone for the day, maintains the culture of the business, protects the brand, inspires the employees and shows compassion for the customer.

 Job Duties and Responsibilities:

  • Maintain a high level of product and service knowledge
  • Demonstrate and lead an outstanding customer service experience and establish a sales-focused culture
  • Analyze the business, propose and implement action plans to improve results, generate sales for each product category creating new clients and reactivating former ones
  • Develop and deliver events and incentives to grow business
  • Work closely with the merchandising team to ensure appropriate stock and assortment levels are met
  • Make recommendations for provisioning center renovations, upgrades and expansion to increase sales and market share
  • Responsible for all provisioning center opening and closing procedures
  • Demonstrate sales leadership by playing an active role on the selling floor and leading by example
  • Adhere to and uphold loss prevention systems to prevent all possible opportunities for loss and endangerment
  • Builds and increases customer retention, foster strong relationships, and develop brand awareness and loyalty
  • Complete all necessary administrative paperwork in a timely manner including creating staff work schedules and ensure appropriate dispensary coverage
  • Control daily invoices, petty cash, and take necessary actions to effectively control costs and ensure efficient operation in dispensary
  • Responsible for management and maintenance of provisioning center inventory
  • Review and submit sales and operational reports to management
  • Ensure maintenance of cycle counts, inventory accuracy, and shrink requirements
  • Create a supportive environment to develop/motivate staff through goal setting, performance monitoring, monthly touch base meetings and provisioning center wide meetings to coach and deliver timely feedback
  • Recruit provisioning center associates with specific qualifications and skills that meet company and market standards
  • Enforce company policies while adhering to proper procedure regarding disciplinary action
  • Identify individual and team training needs
  • Ensure timely submission of accurate timesheets

 

 Education & Required Skills:

  • 1-3 years of experience at a supervisor/manager level in a customer service/retail environment
  • High School diploma, post-secondary education is an asset
  • Energetic and enthusiastic with a passion for our products
  • Proven track record of success, leading a team within a high-volume retail environment
  • Strong interpersonal, communication, organization and execution skills.
  • Ability to juggle multiple priorities
  • Strong leadership skills and the ability to coach and mentor team members
  • Ability to use POS system and its inventory management functions
  • Ability to maintain composure under pressure
  • Working knowledge of Medical and/or Retail Cannabis an asset
  • Knowledge of Local, Provincial, and Federal Laws and Regulations pertaining to Medical
  • Strong computer skills (MS office preferred)
  • Must be 21 years of age

 Compensation: $65,000 - 75,000 plus benefits and bonus

If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.

CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. TEAM100