Store Manager

  • CanMar Recruitment
  • 21 Jul, 2021

Job Description

Category: Cannabis

Location: Toronto Ontario Canada


CanMar Recruitment is looking for a Store Manager for our client in Toronto, Ontario.

About Our Client

The client is a holistic wellness retail brand. It is based in Toronto, Ontario.

About the Role

As Store Manager, you are responsible for driving sales and being responsible for overall retail operations and staff management such as creating an engaging, educational, and inviting environment to customers and internal teams.

Responsibilities

  • Be responsible for all retail store operations that includes opening and closing the store
  • Be accountable for inventory management such as preventing retail loss
  • Prepare product and accessory orders, receive purchase orders, and manage the transfer of any inventory between locations 
  • Manage the destruction of any cannabis products due to quality issues or as directed by the OCS
  • Prepare and submit monthly AGCO compliance reports for all locations
  • Adhere to and ensure all health & safety, policies, and procedures are followed 
  • Participate in recruitment, hiring, and management of retail staff
  • Schedule all retail staff and manage labor cost 
  • Oversee payroll hours by verifying clock-ins and -outs to make sure all hours are accurate for payroll submission
  • Train, coach, and develop retail staff team as per standard operating procedures, regulatory requirements, policies, customer service and product knowledge
  • Assist and educate customers in making product selections with a positive and warm demeanor
  • Ensure all staff are meeting expectations related to company values, customer service, product knowledge, and demonstrations while meeting regulatory requirements
  • Be responsible for the cleanliness of the store premises from the front to the back
  • Support sales, staffing, operational budgets, and plans to ensure profitability 
  • Actively look for ways to improve performance and guest service standards
  • Assist in marketing initiatives, in-store visuals, and community outreach programs
  • Manage multiple priorities in an energetic, fast-paced environment
  • Prepare to be flexible in taking on new challenges and responsibilities

Requirements

  • Must be 19 years of age or older
  • Minimum of High School Diploma, College Diploma is preferred 
  • Minimum of 2 years in a retail, restaurant or hospitality supervisory role
  • Minimum of 3 years in customer service and retail 
  • Valid CannSell Certification 
  • Valid Retail Manager License
  • Worked with Cova POS, Dutchie, and other cannabis software 
  • Knowledge of Point of Sales systems and Timekeeping systems
  • Ability to pass a background check
  • Have a warm, open, and inviting demeanor 
  • Have passion for leadership and development of others through positive coaching, feedback, and team-building skills
  • High level of trust, honesty, integrity, motivation, and desire to be part of the process
  • Strong organization and problem-solving skills
  • Excellent written and oral communication skills
  • Passion for customer service excellence
  • Required to work flexible hours inclusive of evenings and weekends
  • A strong business acumen with an understanding of how to deliver measurable results
  • Experience of having worked in a regulated environment
  • Be curious and have a passion for the cannabis industry
  • Be knowledgeable with regards to cannabis products and the cannabis retail landscape

If you are interested in this opportunity, please apply with an updated resume in MS Word Format.
Due to the volume of resumes we receive, only those applicants whose skill set match our requirements will be contacted.

All applicants must have legal authorization to work in Canada for an unlimited period of time.

CanMar Recruitment is dedicated to providing recruitment and business solutions for cannabis industry. With a keen understanding of the current cannabis market, CanMar helps both employers and job seekers navigate the job market. Founded in 2017, CanMar is aptly positioned to meet the rising tide, and connect professionals with careers tailored specifically to the cannabis sector. We believe in helping professionals and organizations achieve their goals, taking immense pride in assisting our clients achieve their full potential.

If you are interested in this opportunity, please apply with an updated resume in MS Word Format.

Due to the volume of resumes we receive, only those applicants whose skill set match our requirements will be contacted.

All applicants must have legal authorization to work in Canada for an unlimited period of time.

Thank you for Applying!





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