Med Dispensary Associate

  • FlowerHire
  • Morenci, MI 49256, USA
  • 14 Aug, 2021
Full time Budtender Jobs Cannabis Dispensary Jobs

Job Description

A Medical Dispensary Associate engages in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. The ideal candidate should be friendly and upbeat, and passionate and knowledgeable about the benefits of Cannabis medicine. Medical Dispensary Associates are critical roles for a cannabis company, as they connect each unique customer with just the right product and method of consumption for their needs and are responsible for educating patients on the benefits and potential side effects of medication.

The main responsibilities of a Medical Dispensary Associate include:

  • Assist patients in a customer-facing, intimate retail environment
  • Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs
  • Ensure sales floor is properly stocked and presence of the store is well maintained
  • Own responsibility for remaining up-to-date with product knowledge
  • Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
  • Coordinate return and exchanges in accordance with company policy
  • Print return/exchange forms for all stations and delivery
  • Utilize POS system to review inventory, checkout customers, and conduct returns and exchanges
  • Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
  • Promote a work environment that is positive, communicative, patient-oriented, and compliant

#JC

Required Skills

  • Consistent demonstration of excellent customer service skills
  • High school diploma, or equivalent
  • Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system
  • Ability to listen well and effectively communicate, both verbally and in writing, with various audiences

Desired Skills

  • 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
  • Previous experience with POS systems
  • Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

About Ascend Wellness Holdings

Ascend (MS&P) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a provisioning center in Morenci, Battle Creek and Detroit. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.

Equal opportunity employer

Ascend Wellness Holdings is an Equal Opportunity Employer.