Cannabis Dispensary Associate

  • FlowerHire
  • Springfield, IL, USA
  • 16 Aug, 2021
Full time Budtender Jobs Cannabis Dispensary Jobs

Job Description

The role of Dispensary Associate is more customer service and success than sales. Not only are you the face of our company to our customers but you are the conduit by which new customers learn more about products available to them. It is important to be comfortable as an educator and thrive on connecting our customers with the correct products to achieve whatever recreational or wellness result they are after. It is important for the Dispensary Associate to follow SOP’s in order maintain a compliant retail experience as well as take responsibility for the overall cleanliness and appearance of the environment. Awareness and Ownership is key...

  • Records, arranges, and packages patient orders
  • Maintains an organized environment and facility appearance
  • Provide consistent exceptional service for new and existing customers
  • Point of sale system entry
  • Respond to customer requests for information in a patient and informative way
  • Maintain a basic understanding of the products available within the retail location
  • Be able to follow best practices established by the store for customer engagement and compliance
  • Projects a positive image of the organization to employees, customers, industry, and community
  • Ability to build long term relationships with customers for referrals and repeat business

#JC

Required Skills

  • A minimum of 1 years in a customer service role in a retail or hospitality environment
  • Minimum 21 years of age (or as required by state regulations)
  • A minimum of a High School diploma is required
  • Intermediate-level math skills
  • Exceptional customer service skills
  • Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
  • Strong computer-based skills
  • Dynamic interpersonal and communication skills
  • Ability to stand for long periods of time
  • Personal experience with cannabis

Desired Skills

  • Analytical skills to assess data, facts, and figures
  • Proven expertise and experience to accurately manage a register
  • Experience training new hires in a previous job
  • Experience as a “key holder” in a retail environment
  • Knowledge of the state’s cannabis regulations
  • 5+ years in retail

About Ascend Wellness Holdings

Ascend is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts and Ohio. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We currently operate a provisioning center in Morenci, Battle Creek and Detroit. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. Our provisioning centers will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people and our communities, we are looking for people who are inspired by our vision and looking to take roles with us as we expand nationally.

Equal opportunity employer

Ascend Wellness Holdings is an Equal Opportunity Employer.